Hoory can automate a wide range of tasks, including answering frequently asked questions, routing tickets to the appropriate department, and providing instant responses to common customer queries. What channels does Hoory support? Hoory supports the following channels: • Website • Facebook • Messenger • X • WhatsApp • SMS • Email • API • Telegram • Line

Yes, Hoory offers a 14-day free trial period for individuals and businesses interested in testing the tool. During the trial, you can explore Hoory's features, assess its compatibility with your processes, and evaluate its effectiveness in improving customer support. No credit card required.

To start training your AI Assistant, first, you must choose from two types of assistants - Rule-Based or Knowledge-Based.

The Rule-Based Assistant follows a structured approach, using dynamic flow charts to guide user interactions through pre-defined conversation flows. If you choose the Rule-Based Assistant, you can train it from scratch, use a template, or import an unfinished file.

The Knowledge-Based Assistant leverages Language Model technology to provide intelligent and context-aware responses to customer queries. In this case, you must upload a fair amount of information about your product or service in the training section of your AI Assistant. That way, you won't need to manually provide answers whenever a user asks a question. Instead, your AI Assistant will quickly go through the training material and detect the parts that can serve as relevant answers to the customer's question.

You can cancel your account at any time without additional costs. However, credit from already processed payments will be lost and not refunded.